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Privacy and Security Statement |
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Outlook Health is a
licensee of TRUSTe
Privacy Program.
TRUSTe is an
independent,
non-profit
organization whose
mission is to build
users' confidence in
the Internet by
promoting the use of
fair information
practices.
This privacy
statement covers the
site
www.outlookhealth.com.
Because this website
wants to demonstrate
its commitment to
your privacy, it has
agreed to disclose
its information
practices and have
its privacy
practices reviewed
for compliance by
TRUSTe.
If you
have questions or
concerns regarding
this statement, you
should first contact
Outlook Health
Customer Service
by 866-866-5285.
If you do not
receive
acknowledgement of
your inquiry or your
inquiry has not been
satisfactorily
addressed, you
should then contact
TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then
serve as a liaison
with the Web site to
resolve your
concerns.
What information
do we gather and how
is it used?
Outlook Health
provides you with
related tools and
information to
assist you in
shopping for and
obtaining products
and services online.
Most of all the
tools and
information are
available for your
benefit without the
need to disclose any
personally
identifiable
information. If you
decide to request an
application or
online quote, we
require you to
submit minimal
personal
information. We
collect information
that includes your
name, e-mail
address, mailing
address and telephone
numbers. A
representative from
an Outlook Health
subsidiary will
contact you to
complete your online
request by telephone
so that additional
information can be
obtained. When
information is
provided to Outlook
Health or an Outlook
Health subsidiary
online, it is
protected in the
same way that all
information provided
to Outlook Health is
protected. (See
Security below)
Outlook Health will
not sell, trade,
lease or rent any
personally
identifiable
information to any
other companies or
organizations. Outlook Health will
not knowingly
solicit data from
children, and we
will not knowingly market
to children. Outlook
Health may share
aggregated
statistical
information such as
website traffic or
demographic
information with its
business partners;
however, in no case
will your personally
identifiable
information be
disclosed. We retain
your personal
information for 30
days. Outlook
Health may
send you e-mail
communications to
update you on
website features or
new benefits that
may be of interest
to you. If at
anytime you choose
not to receive these
e-mails, you may
e-mail us at:
communication@OutlookHealth.com
or reach us by mail
at PO Box 17634
Fountain Hills, AZ
85269,
to be removed from
the mailing list.
Cookies
A cookie is a piece
of data stored on
the user’s computer
tied to information
about the user.
Usage of a cookie is
in no way linked to
any personally
identifiable
information while on
our site. We use
both session ID
cookies and
persistent cookies.
For the session ID
cookie, once users
close the browser,
the cookie simply
terminates. A
persistent cookie is
a small text file
stored on the user’s
hard drive for an
extended period of
time. Persistent
cookies can be
removed by following
Internet browser
help file
directions.
If users reject the
cookie, they may
still use our site.
Persistent cookies
enable us to track
and target the
interests of our
users to enhance the
experience on our
site.
Outlook Health will
utilize third-party
cookies to enable us
to recognize certain
types of
non-personally
identifiable
information, such as
a visitor's IP
address, browser
version type,
operating system,
Internet service
provider, and time
zone. The collection
of this aggregated
user information
helps Outlook Health
improve the
effectiveness of our
content delivery
that we believe will
be of most interest
to you.
Web Beacons
Some pages on our
site may contain
electronic images
known as Web
beacons, or
single-pixel GIFs.
These Web beacons
collect certain
types of
non-personally
identifiable
information, such as
a visitor's cookie
number, time and
date of a page view
and a description of
the page where the
Web beacon is
placed. The
information
collected using
these Web beacons
does not identify
individual users of
our Site.
Security
The security of your
personal information
is important to us.
When you enter
sensitive
information (such as
your social security
number or credit
card number) on our
registration or
order forms, we
encrypt that
information using
secure socket layer
technology (SSL).
To learn more about
SSL, please use the
following link:
http://services.choicepoint.net/get.jsp?GT91958093.
We follow generally
accepted industry
standards to protect
the personal
information
submitted to us,
both during
transmission and
once we receive it.
No method of
transmission over
the Internet, or
method of electronic
storage, is 100%
secure, however.
Therefore, while we
strive to use
commercially
acceptable means to
protect your
personal
information, we
cannot guarantee its
absolute security.
If you have any
questions about
security on our Web
site, you can
contact us via email
at
communication@outlookhealth.com.
Social Security
Numbers
The Social
Security number
is an optional
field that can
be used to
associate
Outlook Health
members with
their accounts.
If this field is
left blank, our
system will
automatically
generate a
membership
identification
number that the
customer may be
identified with.
Again, this
field is
entirely
optional. When
you enter your
social security
number on our
enrollment form,
we encrypt it
using secure
socket layer
technology.
(SSL)
Notification of
Changes
If at some point in
the future, there is
a change to our
information usage
practices that
affect your
Personally
Identifiable
Information, we will
notify you by email
of the relevant
changes. The email
will inform you on
how to opt-out of
this information
usage or you can
opt-out by sending a
message to the
following email:
communication@OutlookHealth.com.
You should also
check this posted
privacy statement
for changes.
Correct/Update
This site gives
users the following
options for changing
and modifying
information
previously provided.
1. Call us at 866-866-0242 or send an
e-mail to
communication@OutlookHealth.com.
2. Send mail to the
following postal
address:
Outlook Health
L.L.C.
16921 E. Palisades
Blvd
Suite 109
Fountain Hills, AZ
85268
3. We will confirm
your information has
been updated by
sending you an email
with your updated
information.
There are no
limitations to your
ability to change
personal
information, however
please allow 24
hours for these
changes to be made
and a confirmation
to be issued.
Surveys
From time-to-time
our site requests
information from
users via surveys.
Participation in
these surveys is
completely
voluntary, and the
user has a choice
whether or not to
disclose this
information.
Information
requested may
include contact
information (like
name and mail
address) and
demographic
information (such as
zip code, age and
gender). Survey
information will be
used for purposes of
monitoring or
improving the use
and satisfaction of
this site.
Log Files
We use your IP
address to analyze
trends, administer
the site, track the
user’s movement, and
gather broad
demographic
information (for
aggregate use). Your
IP address is not
linked to your
personally
identifiable
information.
Links to other
Websites
This site contains
links to other sites
that are not under
our control. These
websites have their
own policies
regarding privacy.
Outlook Health is
not responsible for
the privacy
practices or the
content of other
websites. For your
own protection, you
should review their
policies upon
visiting these other
sites to make sure
they respect your
privacy.
Often times, other
Web sites refer
their users to the
Outlook Health or
subsidiary Web
sites. These sites
often pass a
non-personally
identifiable digit
to the Outlook
Health Web site.
Agents
We use an
outside credit card
processing company
to bill you for
desired goods and
services. This
company does not
retain, share, store
or use personally
identifiable
information for any
other purposes.
Legal Disclaimer
Though we make every
effort to preserve
your privacy we may
need to disclose
personal information
when required by law
or in the good-faith
belief that such
action is necessary
in order to conform
to the edicts of the
law or comply with a
legal process served
on our Web site.
Contacting Us
If you have any
questions about this
privacy statement,
the practices of
this site or your
dealings with this
website, you can
contact us at:
Outlook Health
L.L.C.
16921 E. Palisades
Blvd
Suite 109
Fountain Hills, AZ
85268
communication@OutlookHealth.com
Date Last Updated:
05/16/05 |
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